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AMA handbook for customer satisfaction / Alan Dutka.
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TextPublication details: Chicago, Ill. : American Marketing Association ; Lincolnwood, Ill., U.S.A. : NTC Business Books, c1993.Edition: 1st EdnDescription: viii, 231 p. : ill. ; 24 cmISBN: - 0844234540 :
- 658.812 / D976h/ 1993 20
- HF5415.3 .D88 1994
| Cover image | Item type | Current library | Home library | Collection | Shelving location | Call number | Materials specified | Vol info | URL | Copy number | Status | Notes | Date due | Barcode | Item holds | Item hold queue priority | Course reserves | |
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Books
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Bangladesh University of Business and Technology Library Marketing Stacks | Bangladesh University of Business and Technology Library | Non-fiction | 658.812 / D952h (Browse shelf(Opens below)) | C-1 | Not For Loan | BUBTL-20032731 |
Total holds: 0
At head of title: American Marketing Association.
Includes bibliographical references (p. 219-222) and index.
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