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AMA handbook for customer satisfaction / Alan Dutka.

By: Contributor(s): Material type: TextPublication details: Chicago, Ill. : American Marketing Association ; Lincolnwood, Ill., U.S.A. : NTC Business Books, c1993.Edition: 1st EdnDescription: viii, 231 p. : ill. ; 24 cmISBN:
  • 0844234540 :
Subject(s): DDC classification:
  • 658.812 / D976h/ 1993 20
LOC classification:
  • HF5415.3 .D88 1994
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Holdings
Cover image Item type Current library Home library Collection Shelving location Call number Materials specified Vol info URL Copy number Status Notes Date due Barcode Item holds Item hold queue priority Course reserves
Books Bangladesh University of Business and Technology Library Marketing Stacks Bangladesh University of Business and Technology Library Non-fiction 658.812 / D952h (Browse shelf(Opens below)) C-1 Not For Loan BUBTL-20032731
Total holds: 0

At head of title: American Marketing Association.

Includes bibliographical references (p. 219-222) and index.

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