TY - BOOK AU - Christopher Lovelock & Jochen Writz AU - Lovelock,christopher. TI - Services Marketing SN - 8129704536 U1 - 658.8/ L9112s/ 2004 5th Edn. PY - 2004/// CY - Singapoore PB - Person Education KW - Services Marketing KW - Marketing N1 - Includes Index. ER -