Zeithaml,Valarie A. <br/>
Service Marketing/ 
Zeithaml,Valarie A. 
 - 6th Edn. 
 - New York  Mc Grow Hill  2006 
 - xxii. 708p. :   ill. : Chat, Graph, : 21cm.  Marketing 
<br/><br/> Includes Index 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Marketing
<br/><br/><label>Dewey Class. No.: </label>658.8  / Z372s