Dahlgaard, Jens J. <br/>
Fundamentals of Total Quality Management:   Process analysis and improvement/  
Jens J. Dahlgaard, Kai Kristensen, Gopal K. Kanji 
 - 1st Edn.  
 - London:  Taylor & Francis Group,  c2002 
 - x, 344 p.:  22 cm 
<br/><br/> Includes Index 
<br/><br/>Part one: Fundamentals of Total Quality Management -- Part two: Methods of Total Quality Management 
<br/><br/><label>ISBN: </label>9781935864257 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Management
<br/><br/><label>Dewey Class. No.: </label>658.562/ D1315f/ 2002