TY  - BOOK
AU  - Besterfield, Dale H.
AU  - Besterfield-Michna, Carol
AU  - Besterfield, Glen H.
AU  - Besterfield-Sacre, Mary
AU  - Urdhwareshe, Hemant
AU  - Urdhwareshe, Rashmi
TI  - Total Quality Management/ 
SN  - 9789353066314
U1  - 658.562/ B5618t/ 2019 
PY  - 2019///
CY  - India
PB  - Pearson
KW  - Management
N1  - Includes Index; Part One: Principles and Practices --- Part Two: Tools and Techniques
ER  -